Terms & Privacy Policy

Terms and Conditions

These terms and conditions (the “Terms and Conditions”) govern the use of www.thecheekypeach.ca (the “Site”) and the services provided by The Cheeky Peach, a detox and wellness spa operating within Aura Aesthetics & Wellness, located at 16 Front St S, Thorold, Ontario. The Cheeky Peach is owned and operated by Tiffany Currie.

By using this Site or booking any of our services, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Services

The Cheeky Peach provides in-person detox and wellness treatments. Our service categories include, but are not limited to:

• Body contouring and skin tightening (pressotherapy, radio frequency, laser lipo, cavitation)
• Laser treatments (hair removal, skin rejuvenation)
• Facial cosmetics (microneedling, LED therapy, dermaplaning)
• Wellness and detox services (infrared sauna, ionic foot detox)
• Teeth whitening
• Lash treatments (lifts, tints, extensions)

All services are provided at our physical location and are subject to availability. Service descriptions, images, and information provided on our Site are as accurate as possible; however, individual results may vary and are not guaranteed.

Wellness Treatment Disclaimer

Booking & Appointments

Appointments are booked through JaneApp, a third-party scheduling and payment platform. When you book an appointment, you will be directed to JaneApp's platform, which operates under its own Privacy Policy and Terms of Service. Payment for services is collected by JaneApp at the time of booking or at the time of service.

The Cheeky Peach is not responsible for the data collection practices of JaneApp. We encourage you to review their policies before booking.

Cancellation Policy

Refunds

Single appointments: Services are non-refundable once rendered. If you are dissatisfied with a treatment, please contact us so we can work with you to find the best solution possible.

Memberships and packages: Membership fees and package purchases are non-refundable, except as required by applicable law, including the Ontario Consumer Protection Act. See the Memberships & Packages section below for cancellation details.

If you have questions or concerns, please contact us at [email protected].

Memberships & Packages

The Cheeky Peach offers monthly memberships and multi-visit packages. By purchasing a membership or package, you agree to the following:

• Billing: Monthly memberships are billed on your anniversary date (the date you enrolled). Payment is collected automatically via your payment method on file.
• No rollover: Unused visits or sessions included in your monthly membership do not roll over to the following month.
• Non-transferable: Memberships and packages are for the named member only and cannot be transferred to another person.
• Cancellation: You may cancel your membership at any time by providing notice before your next billing date. Cancellation takes effect at the end of the current billing period. No refunds will be issued for the remaining portion of a billing period, except as required by applicable law.
• Price lock: Your membership rate is locked in for as long as your membership remains active and in good standing.
• Missed appointments: Missed appointments or no-shows count as redeemed visits for that billing period.
• Package expiry: Multi-visit packages expire 1 year from the date of purchase. Any unused visits remaining after that date are forfeited.

Gift Cards & Promotional Vouchers

The Cheeky Peach issues two types of gift cards, each governed by its own rules:

• Purchased gift cards are gift cards paid for by a client and intended to be redeemed for our services or products.
• Promotional gift cards and vouchers are cards, vouchers, or certificates issued free of charge as part of an event, giveaway, contest, or marketing promotion.

Standard Gift Card Policy (Purchased Cards)

• Validity & expiry: Purchased gift cards do not expire and may be redeemed at any time for services or products offered by The Cheeky Peach.
• Non-refundable: Gift cards are non-refundable and cannot be redeemed for cash, except where required by law.
• Lost or stolen cards: Treat gift cards like cash. Lost, stolen, or unauthorized use of gift cards will not be replaced or refunded.
• Partial use: Any remaining balance will stay on the card and can be used toward future purchases.
• Transferability: Purchased gift cards are transferable and may be used by any individual presenting the card.
• Practitioner discretion: Acceptance of gift cards is at the discretion of the practitioner and may be declined based on the service booked, scheduling, or other considerations.

Promotional / Event Gift Card Policy (Non-Purchased)

• Promotional value & expiry: Promotional gift cards, vouchers, or certificates issued at events, giveaways, or as part of a promotion are valid until the stated expiration date. These items do expire and will not be honoured past that date.
• No cash value: Promotional cards hold no cash value and cannot be redeemed for cash or credit.
• Cannot be combined: Promotional gift cards cannot be combined with any other offers, promotions, packages, memberships, or discounted services or products.
• One per visit: Only one promotional card may be used per client, per visit.
• Non-transferable: Promotional cards are intended for the original recipient and may not be transferred.
• Limited use: Promotional cards may only be applied toward full-priced services unless otherwise specified.
• Lost or stolen: Lost or stolen promotional cards will not be replaced.
• Practitioner discretion: Acceptance of promotional cards is at the discretion of the practitioner.

Service-Specific Restrictions & Booking

• Service-specific restrictions: Certain promotions or vouchers may be restricted to specific services and cannot be applied toward packages or bundled offers.
• Booking requirement: All gift cards and vouchers must be mentioned at the time of booking and presented at appointment check-in.

General

We reserve the right to modify or refuse redemption of gift cards or promotional vouchers that are suspected of being altered, duplicated, expired, or used in violation of these terms.

Age Requirements

All services are intended for clients aged 18 and over. Clients under the age of 18 may receive select services with written parental or guardian consent and must be accompanied by a parent or guardian during the appointment.

Client Photos & Testimonials

Before-and-after photographs and client testimonials may be displayed on our Site, social media, or within our facility only with the express written consent of the client. You may withdraw your consent at any time by contacting us, and we will remove your images or testimonials within a reasonable timeframe. A separate photo release form is provided prior to any photography.

Intellectual Property

All content published and made available on our Site is the property of Tiffany Currie and The Cheeky Peach. This includes, but is not limited to, images, text, logos, documents, downloadable files, and anything that contributes to the composition of our Site. You may not reproduce, distribute, or use any content from this Site without express written permission.

Limitation of Liability

Tiffany Currie, The Cheeky Peach, and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, or expenses, including legal fees, arising from your use of the Site or from receiving any wellness treatments or services. This limitation applies to the fullest extent permitted by applicable law and does not exclude liability that cannot be excluded under Ontario law.

Indemnity

Except where prohibited by law, by using this Site or receiving our services, you indemnify and hold harmless Tiffany Currie, The Cheeky Peach, and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities, and expenses, including legal fees, arising out of your use of our Site, your receipt of services, or your violation of these Terms and Conditions.

Consumer Protection Law

Where the Ontario Consumer Protection Act, 2002, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Dispute Resolution

If you have a concern or dispute regarding our services or these Terms and Conditions, we encourage you to contact us first at [email protected] so we can attempt to resolve the matter informally.

If we are unable to reach a resolution, either party may pursue mediation before initiating legal proceedings. Any legal action shall be brought before the courts of the Province of Ontario, in the Niagara Region.

Payment

Payment for most services is processed through JaneApp at the time of booking or at the time of service. In-person payments may also be accepted at our location. We accept credit card, debit, and other payment methods as indicated at the time of purchase.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Applicable Law

These Terms and Conditions are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and services. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.